Frequently Asked Questions

1. How do I contact Fermentas?

   If you have an enquiry or feedback about Fermentas Trade Network, then please email info@fermentasmania.com.

2. Can I list my Business on Fermentas Trade Network?

   Visit the Add a listing page to list your business on Fermentas Trade Network. It will be submitted to an Admin for approval.

3. How do I list my Business on Fermentas Trade Network?

   Visit the Add a Listing page to list your event on Fermentas Trade Network.

   The Add a listing page will guide you through the listing process. As Fermentas Trade Network is a highly visual platform, you will be asked to add at least one image for your business. You can also add up to four supporting images as well.

   When you submit your Event for approval, a member of the Fermentas team will review your new listing and publish if acceptable.

   You can add a listing for each business you manage.

   You will be asked to supply the following information

   • Business Name
   • Primary Business Address - Only the city is displayed
   • Region in Tasmania - Helps buyers know where you are. The regions are:
   • North - Dorset, Break O'Day, City of Launceston, George Town, Meander Valley, Northern Midlands, West Tamar
   • North West - Burnie, Central Coast, Circular Head, Devonport, Kentish, Latrobe, Waratah Wynyard, West Coast
   • Tasmanian Islands - Flinders, King, Bruny
   • South - the rest of Tassie
   • A primary listing category, followed by up to 3 secondary categories. The options are:
   • Alcoholic Drinks
   • Non-Alcoholic Drinks
   • Fermented Foods
   • Fermentation Experiences
   • A list of all of the products you have avalable. Options are:
   • Beer
   • Cheese
   • Chocolate
   • Coffee
   • Condiments
   • Cider
   • Fermented soft drink/juices
   • Fruit Wine
   • Kefir
   • Koji
   • Kombucha
   • Miso
   • Mead
   • Pickles
   • Sake
   • Sauerkraut/Kimchi
   • Sourdough
   • Soy
   • Spirits
   • Tea
   • Tempeh
   • Vinegar/Shrubs
   • Wine
   • Yoghurt
   • None of the above
   • A text description of your business.
   • Contact details, including Phone, Email, Website + online shop link.
   • Social links and/or external market links, such as Amazon or eBay.
   • A Cover image, how you will appear in the listing directory. Use a standard landscape image no larger than 1MB. It will be resized to no larger than 600px wide.
   • Gallery images. You may reuse your cover image. Four good quality images are preferred. Images should be less than 4MB and at least 600px by 600px. Maximum 10 images.

   
   

   Make sure your listing is correct before you publish it.

4. Can I list my event on Fermentas Trade Network?

   Visit the Post an Event page to list your event on Fermentas Trade Network. It's free!

5. How do I list my event on Fermentas Trade Network?

   Visit the Post an Event page to list your event on Fermentas Trade Network. Its free!

   The Post an Event page will guide you through the listing process. As Fermentas Trade Network is a highly visual platform, you will be asked to add at least one image for you Event.

   When you submit your Event for approval, a member of the Fermentas team will review your new listing and publish if acceptable.

   You can add as many free Events to Fermentas as you wish.

6. I forgot my password. What do I do?

   If you have forgotten your password, you can reset it at this link .

   You will receive an email with a link to reset your password. For your own security, we cannot reset your password over the phone or by email.

   If you know your current password and would like to change it, then you can do that via your Account Settings page.

7. How do I change my password?

   If you know your current password and would like to change it, then you can do that via your Account Settings page.

   For your own security, we cannot reset your password over the phone or by email.

   If you have forgotten your password, you can reset it at this link . You will receive an email with a link to reset your password.

8. How do I change my account details?

   You can change your account details, event alerts, event notifications, change your password and delete your account at the Account Settings page.

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